Pinetree Peripherals 1nc.

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StorageTek (Sun StorEdge) L20 Tape Library
Sales, Repairs, & Maintenance Services

Looking for a long term reliable service provider for your Sun StorEdge|Storagetek® L20 library repairs?
Pinetree is that company that has a proven track record of being able to deliver maintenance for the long term !
Pinetree Peripherals 1nc... can repair, refurbish, and provide onsite maintainence for YOUR Storgetek® L20 tape library!

• Maintenance Services
  • Onsite maintenance contracts covering all parts and labor for most of North America
    • Free technical support
    • Monday through Friday, Next Day Response (5x9x24)
    • Monday through Friday, Same Day Response (5x9x8)
    • Sunday through Saturday, Same Day Response (24x7x8)
  • Onsite Time & Material service (Non-contract service)
    • Free limited technical support
    • Monday through Friday, 24 to 72 hour response
  • Self-maintenance contract, parts only service  (World-wide service)
    • 5x9 and 24x7 technical support availability
    • Expedited parts and drive sales
    • Advance parts and drive exchanges
• Parts Sales & Repair Services
  (Please contact us if you do not see your part number listed)

  Part Number	Description	Part Sales	Part Exchanges	Part Repair
  3098520XX	PICKER ASSY	YES	YES	YES
  3115924XX	AC/DC POWER SUPPLY, PSU	YES	YES	YES
  3098431XX	OP PANEL ASSY, L20	YES	YES	YES
  3106674XX	LLC PWA	YES	YES	YES
  3136074XX	FIBRE ROUTER ASSY	YES	YES	YES
  1565056XX	FAN ASSY, CABLE & CONNECTOR, DRIVE & LLC	YES	NO	NO
  3137137XX	DLT1, LVD, DRIVE FRU ASSY, L20/L40/L80	YES	YES	YES
  3137133XX	DLT7000, HVD, FRU, L20/L40/L80	YES	YES	YES
  3137134XX	DLT7000E, HVD, FRU ASSY, L20/L40/L80	YES	YES	YES
  3137135XX	DLT8000, HVD, FRU ASSY, L20/L40/L80	YES	YES	YES
  3137136XX	DLT8000, LVD, FRU ASSY, L20/L40/L80	YES	YES	YES
  3137367XX	SDLT, HVD, BR, FRU ASSY, L20/L40/L80	YES	YES	YES
  3137368XX	SDLT, LVD, BR, FRU ASSY, L20/L40/L80	YES	YES	YES
  3137138XX	SDLT, NBR, HVD, FRU ASSY, L20/L40/L80	YES	YES	YES
  3137139XX	SDLT, NBR, LVD, FRU ASSY, L20/L40/L80	YES	YES	YES
  3138354XX	SDLT320, HVD, BR, FRU ASSY, L20/L40/L80	YES	YES	YES
  3138353XX	SDLT320, LVD, BR, FRU ASSY, L20/L40/L80	YES	YES	YES
  3137143XX	HP LTO, HVD, FRU ASSY, L20/L40/L80	YES	YES	YES
  3137144XX	HP LTO, LVD, FRU ASSY, L20/L40/L80	YES	YES	YES
  3139033XX	HP LTO2, LVD, FRU ASSY, L20/L40/L80	YES	YES	YES
  3137145XX	IBM LTO, LVD, FRU ASSY, L20/L40/L80	YES	YES	YES
  3139022XX	IBM LTO2, LVD, FRU ASSY, L20/L40/L80	YES	YES	YES
  3137141XX	SEAGATE, LTO, HVD, FRU ASSY, L20/L40/L80	YES	YES	YES
  3137142XX	SEAGATE, LTO, LVD, FRU ASSY, L20/L40/L80	YES	YES	YES

Contact us for more information about sales, support, repairs or maintenance at: