Pinetree Peripherals 1nc.

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StorageTek 9710 Tape Library
Sales, Repairs, & Maintenance Services

Looking for a long term reliable service provider for your Sun StorEdge|Storagetek® 9710 libraries?
Pinetree is that company that has a proven track record of being able to deliver maintenance for the long term !
Pinetree Peripherals 1nc... can repair, refurbish, and provide onsite maintainence for YOUR Storgetek® 9710 tape library!

• Maintenance Services
  • Onsite maintenance contracts covering all parts and labor for most of North America
    • Free technical support
    • Monday through Friday, Next Day Response (5x9x24)
    • Monday through Friday, Same Day Response (5x9x8)
    • Sunday through Saturday, Same Day Response (24x7x8)
  • Onsite Time & Material service (Non-contract service)
    • Free limited technical support
    • Monday through Friday, 24 to 72 hour response
  • Self-maintenance contract, parts only service  (World-wide service)
    • 5x9 and 24x7 technical support availability
    • Expedited parts and drive sales
    • Advance parts and drive exchanges
• Parts Sales & Repair Services
  (Please contact us if you do not see your part number listed)

  Part Number	Description	Part Sales	Part Exchanges	Part Repair
  3102606XX	Z & THETA MOTOR ASSY	YES	NO	NO
  3102135XX	PRC CARD, CPU W/FLOPPY	YES	YES	YES
  3102806XX	FAN ASSEMBLY	YES	YES	YES
  3102756XX	OPERATOR PANEL	YES	YES	YES
  3102902XX	OP PANEL CABLE ASSY	YES	NO	NO
  3102135XX	PRC CARD, CPU W/FLOPPY	YES	YES	YES
  3102628XX	Z FLEX CABLE ASSEMBLY	YES	NO	NO
  3102600XX	Z COLUMN ASSEMBLY	YES	YES	NO
  3102679XX	HAND ASSY	YES	YES	YES
  3102621XX	THETA BELT	YES	NO	NO
  3102643XX	THETA CABLE ASSEMBLY	YES	NO	NO
  3102042XX	PRX CARD	YES	YES	YES
  3102604XX	Z BELT	YES	NO	NO
  3102460XX	Z CABLE ASSEMBLY	YES	NO	NO
  3102605XX	Z CARRIAGE ASSEMBLY	YES	YES	YES
  3082803XX	6 CELL ARRARY ASSEMBLY	YES	NO	NO
  3102979XX	PROXIMITY SWITCH CABLE ASSY	YES	NO	NO
  3102066XX	PRS CARD, NARROW SCSI, SE/DIFF	YES	YES	YES
  3102880XX	AC/DC POWER SUPPLY	YES	YES	YES
  3102882XX	PDU, POWER SUPPLY, OPTIONAL	YES	YES	YES
  3102223XX	PRW CARD, FW DIFF INTERFACE	YES	YES	YES
  3102947XX	4890 DRIVE TRAY	YES	NO	NO
  3102523XX	DLT DRIVE TRAY	YES	NO	NO
  3102696XX	DRIVE CHASSIS, DLT/SDLT	YES	YES	NO
  3102172XX	4890, 36 TRACK DRIVE	YES	YES	YES
  3131308XX	DLT2000, DIFF,  DRV & SHUTTLE	YES	YES	YES
  3131309XX	DLT2000, SE, DRV & SHUTTLE	YES	YES	YES
  3106726XX	DLT4000, DIFF, DRV & SHUTTLE	YES	YES	YES
  3131311XX	DLT4000, SE, DRV & SHUTTLE	YES	YES	YES
  3131312XX	DLT7000, DIFF, DRV & SHUTTLE	YES	YES	YES
  3106725XX	DLT7000, DIFF, DRV & SHUTTLE	YES	YES	YES
  3131313XX	DLT7000, SE, DRV & SHUTTLE	YES	YES	YES
  3136689XX	DLT7000E, HVD DRV & SHUTTLE	YES	YES	YES
  3137153XX	SDLT220/320, HVD, DRIVE	YES	YES	YES
  3102524XX	DLT SCSI ID & TTI CABLE ASSY	YES	NO	NO
  10148003	HD68, DIFF, TERMINATOR	YES	NO	NO

Contact us for more information about sales, support, repairs or maintenance at: